gocx.io

AI agent that calls, texts, emails, and never sleeps

One AI agent across Voice, SMS, Email and WhatsApp. Sub-400ms replies, 500+ languages, 369 enterprise-grade capabilities.

Every minute on hold costs you a customer

Callers don’t wait around. Here’s what silence on the line actually costs your business.

0 %

Callers abandon after one hold on the line. More than half your queue walks away before anyone picks up.

$ 0 +

Average cost per human-handled call. Every routine query a human answers is money that didn’t need to be spent.

Context carried when a call becomes a text or email. Customers start from scratch every single time — and that frustration compounds into churn.

Live in minutes, not hours

You don’t need a long implementation project to fix a hold-time problem. GoCX is built to go live fast — so you stop losing callers before the week is out.

Build

Connect your telephony and CRM, define call flows and set escalation rules. No developers required — just your team and a clear idea of what good looks like.

Test

Simulate thousands of calls against real edge cases before a single customer hears the agent. Catch problems in testing, not in production.

Go live

Route real volume starting with a slice you control, then scale on your own schedule. No big-bang cutover, no risk.

Three things that make GoCX unbeatable

It’s not one feature — it’s the combination that no competitor has matched.

Ultra-Fast Response

GoCX replies in under 400 milliseconds, inside the natural rhythm of human speech. Most cloud call center software sits at 700–900ms, and that gap is exactly what makes an automated call feel robotic. Callers stop bracing for the pause and simply talk.

Proactive Intelligence

GoCX doesn’t wait for the queue to fill. It watches your billing, delivery and CRM systems and calls before the customer does — preventing 25% of support calls and making call center cost reduction a byproduct of better service, not worse service.

Deepfake-Proof Security

Voice cloning is now a commodity attack. GoCX detects synthetic callers in real time with 99%+ accuracy, so call center security holds even when the voice on the line is a perfect copy of your customer’s.

GoCX.ai

Smarter. Faster. More. Human.

200+ industries, Zero generic scripts.

Pre-built vocabulary, workflows and integrations for the verticals that need them most — call center solutions shaped around the work, not a template wearing your logo.

Healthcare & Medical

HIPAA compliant call center software for every corner of the care continuum.

Financial Services

PCI-compliant AI for banks, credit unions, insurers and advisors.

Retail & E-Commerce

Order-to-refund automation for stores, chains and consumer brands.

Plans that scale with your conversations

Every tier includes the core Voice Intelligence Engine. Upgrade for proactive intelligence, more channels and the enterprise controls that reduce call center costs as your volume grows.

Free

$ 0 /Month

The basic plan for most people.

Enterprise Plan

Custom

The basic plan for most people.

Air-gapped AWS security

Your data and workloads stay isolated from the public internet, end to end. GoCX runs on AWS infrastructure purpose-configured to keep sensitive call data inside your environment — not crossing shared networks.

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Network isolation

No internet or NAT gateways, dedicated accounts and strict routing controls. Your call data never touches a shared network path.

Just-in-time access

Short-lived, MFA-gated sessions with automatic teardown. No standing access means no persistent attack surface waiting to be exploited.

Encryption

KMS-backed encryption at rest and in transit, including inside the boundary. Every recording, transcript and customer record is protected end to end.

See why GoCX leads the market — book a personalized demo

Watch GoCX handle your real use cases live: proactive outreach, deepfake detection, and true omnichannel continuity across every channel your customers already use.